At Libernetix, we’re revolutionizing global payments by blending cutting-edge technology with deep industry expertise. Our solutions empower businesses to scale seamlessly across jurisdictions. If you thrive at the intersection of product, technology, and operations, we’d love to hear from you!

We’re looking for a highly skilled Account Manager with deep payments and acquiring experience, especially in high-risk sectors.

Based in Cyprus, you’ll serve as the primary point of contact for a portfolio of strategic merchants, driving growth through proactive account development and data-driven performance monitoring. This role is ideal for someone with a proven commercial mindset, technical payment infrastructure fluency, and the ability to align cross-functional stakeholders to deliver merchant success.

Responsibilities:

• Act as the primary point of contact for assigned merchants post-onboarding.
• Develop deep knowledge of each merchant’s business model, priorities, and challenges.
• Proactively identify upsell and cross-sell opportunities to increase merchant volume and product adoption.
• Monitor transaction trends, chargebacks, and processing limits to anticipate risks or growth blockers.
• Conduct regular account reviews and produce reporting for both merchants and internal stakeholders.
• Ensure SLAs are met in collaboration with operations and risk teams.
• Build strong internal relationships with sales, compliance, risk, and tech to support account growth.
• Provide feedback to product teams based on merchant requirements and pain points.

Mandatory requirements:

• Payments / Acquiring Experience:
• Proven experience in payments processing, acquiring, or merchant services — ideally within the high-risk sector (e.g. gambling, crypto, forex, adult).
• Account Management Expertise:
• Demonstrated success in managing commercial merchant relationships, with a track record of growing accounts through upselling, cross-selling, or strategic account development.
• Location:
• Based in Cyprus or willing to relocate. On-the-ground presence is essential to align with our Cyprus office growth strategy

Nice to have requirements:

• Can speak both Russian and English
• Technical Understanding of Payments: Strong familiarity with card schemes, processing flows, chargebacks, rolling reserves, and general payments infrastructure.
• Existing High-Risk Network: A network of relationships within the high-risk payments ecosystem (e.g., contacts at processors, PSPs, or relevant merchants).
• Data-Driven Approach: Experience in using data and reporting tools to monitor account performance, identify growth opportunities, and mitigate risks.

Perks:

• Competitive salary
• Impactful Work: Contribute to a groundbreaking fintech project in e-commerce.
• Cutting-Edge Technology: Utilize the latest tools to optimize your work.
• Professional Growth: Explore career development opportunities within our rapidly growing team.
• Social Benefits: Receive a 150 EUR monthly allowance for education, sports, and health.
• Paid Lunches: Enjoy daily meals to recharge your energy.
• Work from Stunning Office in Limassol.
• Exceptional Company Culture: Join a supportive team that values innovation, collaboration, and growth.

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