Finance

Senior Payment Account Manager (KAM Payments)

Riga
Full Time

Senior Payment Account Manager

Hello, Payment & Partnership virtuoso! Our trailblazing fintech company is making waves in the realm of high-risk e-commerce, revolutionizing the landscape of global financial transactions. We are actively seeking dynamic individuals who possess a strong grasp of e-commerce industries to reinforce our mission. As a We are looking for a seasoned Senior Account Manager to oversee and nurture key client relationships within our card processing business. The successful candidate will play a pivotal role in driving revenue growth, ensuring client satisfaction, and expanding our market presence. As a Senior Payment Account Manager, you will collaborate with cross-functional teams and leverage your industry expertise to meet and exceed client expectations. If our company's ethos resonates with your passion for cultivating strategic partnerships and driving growth within this specialized market, we extend a warm invitation for you to join us as a Senior Payment Account Manager. Together, let's redefine financial empowerment for enterprises worldwide!

Client Relationship Management

  • Build and maintain strong, long-lasting relationships with key clients
  • Act as the main point of contact for clients, addressing their needs, concerns, and inquiries promptly
  • Revenue Growth:

               - Develop and implement strategic account plans to achieve revenue targets and maximize business opportunities

               - Identify and pursue upsell and cross-sell opportunities within existing client accounts

  • Customer Support: Deliver high-quality support to clients in resolving payment and payment system-related inquiries.

Payment Responsibilities:

  • Clear performing operations in the client-bank and on the Kraken cryptocurrency exchange
  • Quality preparation of documentation necessary for conducting transactions and working with partners (contracts, invoices, etc.)
  • Bank response
  • Report Generation: Prepare regular performance and effectiveness reports for payment systems, along with recommendations for improvements.

Skill Requirements:

  • Industry Experience: Proven track record in the e-commerce fintech or financial services sector.
  • Payment Expertise: In-depth understanding of payment processes, methods, and technologies within the e-commerce landscape
  • Knowledge of AML, KYC and regulatory knowledge
  • Experience in private banking would be an advantage
  • Demonstrated ability to meet and exceed revenue targets
  • Problem Solving: Strong problem-solving skills to address complex payment-related challenges and develop innovative solutions.
  • Customer-Centric Approach: Customer-focused mindset to deliver tailored payment solutions that meet client needs and expectations.

Our Perks:

  • Competitive salary: 1800 - 2500 EUR NET, based on your experience and expertise, and a performance-based quarterly bonus
  • Impactful work: Contribute to one of the most ambitious fintech projects in the world.
  • Cutting-edge tech: Benefit from the latest technology and equipment to support your work.
  • Professional growth: Seize opportunities for career development and advancement.
  • Learning budget: Receive at least 50% support for your learning expenses (after probation period).
  • Paid lunches: Enjoy daily meals to fuel your productivity and creativity.
  • Stunning office: Work in our gorgeous Pardaugava office, boasting a serene lake view.
  • Exceptional company culture: Thrive in an environment where you'll never want to leave for home!
  • Embark with us on our mission to revolutionize the realm of high-risk e-commerce finance, empowering extraordinary talent along the way. Apply now to take on the role of Payment Specialist and contribute to shaping the future of financial empowerment while navigating the exhilarating challenges of our niche sector!

Submit Your Application

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